Best of BI Productivity Tools
SQL Power Group Inc.

Downloading & Registering FAQ

Q: Why doesn't the registration form work?

If you're having any problems with the Registration Form, here are some tips:

  • Make sure your browser has Javascript enabled and try again (refresh the page)
  • Make sure you've checked the "I have read and agree to the Best Of BI forum terms and conditions" box near the bottom
  • Make sure you've entered a value for "Province/State/Region" (this field reverts to blank every time the page refreshes)

 


Q: Why won't it download?

If you're having trouble downloading Best Of BI Open Source Software, here are the more common reasons and solutions:

  • Cookies not enabled
    For apps which require registration before download, your browser must have cookies enabled to recognize that you have registered.

  • File HAS downloaded, but you haven't found it
    Have you checked your browser's default download location? Maybe it DID download after all!
  • The file downloads, but won't open
    All Best Of BI downloads are tested before release, so if your download seems to be "corrupt", just try again.
  • When all else fails...
    If you still can't get any of our Open Source apps to download, you can always download a copy from Google Code:
    SQL Power Architect: http://code.google.com/p/power-architect
    SQL Power DQguru: http://code.google.com/p/power-matchmaker
    SQL Power Wabit: http://code.google.com/p/wabit

 


Q: Why can't I log-in? When I try to register to download, I keep getting forwarded in a loop...

Your browser must have cookies enabled to recognize that you have registered.

 


Q: How do I retrieve/reset my password?

If you're having any problems logging in and suspect you have forgotten your password:

  1. Go to the login page at http://www.bestofbi.com/page/login
  2. Click the 'Forgot your password?' link
  3. In the 'Email' field, enter the email address of your account
  4. Double check it: is that the correct email address?
  5. Click the 'Enter email & click here to reset password' button
  6. Check your email for a new password from Best Of BI

If you don't receive an email from Best Of BI...

  1. Check your 'Junk' or 'Spam' folder
  2. If you still don't have an email from Best Of BI, you have entered an incorrent/invalid email address somewhere in the process. Please create a new account with the correct email address.

 


Q: How do I delete my member account?

If you wish to delete your Best Of BI member account for any reason, please email your request to bestofbisoftware@gmail.com.

 


 

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